Privacy Policy

1. Introduction

Welcome to the website of Eleet Glass & Mirror, LLC ("Company," "we," "our," "us"). We are committed to protecting your privacy and ensuring your information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you visit and interact with our website.

2. Information We Collect

We collect information to facilitate communication and website functionality:

• Personal & Business Information: When you voluntarily submit a contact form or service inquiry, we may collect your name, corporate entity, job title, email address, telephone number, and property address.
• Non-Personal Information: We automatically collect standard usage data as you navigate the site, such as browser type, IP address, referring/exit pages, and date/time stamps.

3. How We Collect Your Information

• Directly from You: When you fill out forms on our website to request an estimate or contact our team.
• Automatically: Through the use of cookies and similar tracking technologies that help us understand how visitors use our site and improve user experience.

4. Use of Your Information

We utilize the collected information strictly for the following purposes:

• Communication: To respond to your inquiries, provide requested information regarding our commercial glazing services, and route your requests to the appropriate estimator or dispatcher.
• Website Improvement: To analyze website traffic and optimize our digital presence.
• Marketing: To occasionally send you relevant updates about our services, unless you have opted out of receiving such communications.

5. Disclosure of Your Information

We do not sell, rent, or lease your data to third parties. We may disclose your information only:

• To Service Providers: To trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, email delivery), so long as those parties agree to keep this information confidential.
• For Legal Compliance: When we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

6. Data Security

We implement reasonable, industry-standard security measures designed to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee the absolute security of any information transmitted to or from our website.